Terms and Conditions
Effective Date: September 13, 2025
Last Updated: September 13, 2025
1. Acceptance of Terms
By accessing and using the Discomfort Protocol website (the "Website"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Company Information
This Website is owned and operated by Discomfort Protocol ("we," "us," or "our").
Contact Information:
Website: This website
Email: matt@thegrowthexperience.ca
3. Services Offered
Discomfort Protocol provides one-on-one coaching services designed to help individuals navigate challenges and achieve personal growth. Our services include:
Educational content and blog posts
Discovery call consultations
Personalized coaching programs
Important Distinction: Our services constitute coaching, not therapy or mental health treatment. We do not provide medical, psychological, or therapeutic services. If you require professional mental health services, please consult with a licensed mental health professional.
4. Use of Website
4.1 Permitted Use
You may use this Website for lawful purposes only. You agree to use the Website in accordance with these Terms and all applicable laws and regulations.
4.2 Prohibited Uses
You may not use the Website:
For any unlawful purpose or to solicit others to perform unlawful acts
To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
To transmit, or procure the sending of, any advertising or promotional material without our prior written consent
To impersonate or attempt to impersonate the company, a company employee, another user, or any other person or entity
In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful
To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Website
5. Intellectual Property Rights
The Website and its original content, features, and functionality are and will remain the exclusive property of Discomfort Protocol and its licensors. The Website is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.
6. Third-Party Services
6.1 Calendly Integration
We use Calendly, a third-party scheduling service, to facilitate discovery call bookings. By using our scheduling feature, you agree to Calendly's terms of service and privacy policy. We are not responsible for Calendly's services or any issues that may arise from their platform.
6.2 Other Third-Party Links
Our Website may contain links to third-party websites or services that are not owned or controlled by Discomfort Protocol. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
7. Contact Information and Data Collection
7.1 Contact Forms
When you submit information through our contact forms, you provide this information voluntarily. We collect only the information necessary to respond to your inquiry.
7.2 No Account Creation
Our Website does not require account creation or user registration.
7.3 Data Use
Any information you provide will be used solely to respond to your inquiries and provide information about our coaching services.
8. Coaching Services Disclaimer
8.1 Nature of Coaching
Coaching is a professional relationship between coach and client designed to help clients determine and achieve their personal and professional goals. Coaching is not therapy, counseling, or medical treatment.
8.2 Client Responsibility
Clients are responsible for:
Their own decisions and actions
Creating their own results
Being mentally and emotionally capable of participating in coaching
8.3 No Guarantees
We do not guarantee specific outcomes or results from our coaching services. Success depends on many factors including client commitment, effort, and circumstances beyond our control.
8.4 Mental Health Disclaimer
If you are experiencing mental health issues, depression, anxiety, or other psychological conditions, please consult with a licensed mental health professional. Our coaching services are not a substitute for professional medical or psychological treatment.
9. Limitation of Liability
In no event shall Discomfort Protocol, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Website.
10. Disclaimer
The information on this Website is provided on an "as is" basis. To the fullest extent permitted by law, this company:
Excludes all representations and warranties relating to this Website and its contents
Does not warrant that the Website will be constantly available, or available at all
Does not warrant that the information on this Website is complete, true, accurate, or non-misleading
Nothing on this Website constitutes professional advice or a formal recommendation. You should always seek independent professional advice before making decisions.
11. Privacy
Your privacy is important to us. We collect minimal information through our contact forms solely to respond to inquiries about our services. We do not sell, trade, or otherwise transfer your personal information to outside parties except as necessary to provide our services or as required by law.
12. Indemnification
You agree to defend, indemnify, and hold harmless Discomfort Protocol and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees).
13. Termination
We may terminate or suspend your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
14. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect.
15. Governing Law
These Terms shall be interpreted and governed by the laws of Ontario, Canada, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
16. Severability
If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
17. Entire Agreement
These Terms constitute the entire agreement between us regarding our Website and supersede and replace any prior agreements we might have between us regarding the Website.
18. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Discomfort Protocol
Email: matt@thegrowthexperience.ca